What is IT consulting, and how can you benefit from it?

Consulting services have been around for a long time. The first consulting business dates back all the way to the 19th century.  But nowadays, their popularity has skyrocketed. The global IT consulting market, valued at 273.13 billion USD in 2022, has a projected compound annual growth rate of 12.1% from 2023 to 2030.  It’s evident […]

by Dilyan Dimitrov

July 21, 2023

6 min read

what is IT consulting scaled 1 - What is IT consulting, and how can you benefit from it?

Consulting services have been around for a long time. The first consulting business dates back all the way to the 19th century. 

But nowadays, their popularity has skyrocketed. The global IT consulting market, valued at 273.13 billion USD in 2022, has a projected compound annual growth rate of 12.1% from 2023 to 2030. 

It’s evident that companies are increasingly relying on the services of IT consultants. In this article, we’re going to talk about why that is, what IT consulting firms can do for a business, and how you can get the most out of such a partnership. 

What is IT consulting? 

Simply put, an IT consulting company comes in to help you solve IT problems. An IT consultant is an established expert in their field. They usually have a long track record in the industry, letting them take a high-level view of your current infrastructure, assess objectives and make recommendations. 

The specific scenarios an IT consultant can help with vary greatly. Some firms niche down into one or several specific areas. Others, especially larger ones, can cover a broader spectrum of services, from basic network maintenance to custom or managed solutions. 

The one thing that all high-tier consulting services have in common is a focus on understanding the client. It’s an industry where cookie-cutter solutions don’t work. Respected IT consultants dive deep into the infrastructure and goals of companies they work with, offering business- and situation-specific instruction. 

Types of IT consulting services 

As we said, the services of an IT consulting company can vary greatly. Here are some of the more popular options: 

Infrastructure assessment and planning

IT consultants can analyze your existing IT infrastructure, identifying strengths, weaknesses, and potential areas of improvement. During this process, they consider pivotal factors such as scalability, security, performance and cost-effectiveness, and develop a comprehensive infrastructure plan that aligns with your operation. This may include recommending hardware upgrades, optimising network configurations, and suggesting software improvements. 

Cybersecurity consulting 

With cyber threats increasing in frequency and complexity, cybersecurity consultants have become highly sought after. IT consultants specializing in cybersecurity can help you identify vulnerabilities, develop robust security frameworks and protect sensitive data. They’ll also conduct thorough security analyses and tests to identify and address potential weak points. The cybersecurity consulting industry is steadily growing and is expected to continue to do so as businesses look to protect themselves from cyberattacks. 

Cloud consulting

Cloud computing has transformed the way businesses operate – but getting the most out of it can be difficult. Cloud IT consultants help you navigate the complexities of the cloud landscape. They assess requirements, evaluate cloud service providers, and identify and recommend the most suitable cloud solutions. Additionally, they can take a more hands-on role, helping you migrate systems and data to the cloud and ensuring a smooth transition with minimal downtime. Essentially, these professionals specialize in harnessing the full potential of cloud technology and leveraging its benefits while minimizing risk. 

IT strategy and digital transformation consulting

These IT consultants focus on aligning tech initiatives with your overall business goals. They work closely with you to develop comprehensive strategies that drive growth and improve efficiency. Digital transformation experts can also guide you through adopting emerging technologies – and advise if those technologies suit your operation. Additionally, they help with change management, ensuring a smooth transition while implementing said new technologies and processes. 

Benefits of hiring an IT consultant 

Access to specialized knowledge 

This is the main benefit of any consulting relationship, including IT consultancies. As we mentioned earlier, IT consultants are industry experts with vast experience in the areas they consult in. Furthermore, they tend to be passionate about what they do, keeping up with the latest technologies, relevant trends and best practices. 

Expertise like that is hard to find, expensive to train, and very difficult to retain. With that in mind, turning to a consulting agency is one of the most straightforward and time-efficient ways to resolve any business case you may be facing. 


This isn’t to say that IT consultants, especially good ones, are cheap. However, neither is maintaining a fully staffed, well-stocked in-house IT department with the same level of expertise. Working with an IT consulting company gives you access to all that at a fraction of the cost. Furthermore, while an in-house team is bound to have some downtime, that’s not the case with consultants. You can partner up with them when you need, for as long as you need, getting the most out of your investment. 

You can focus on your core business

Another major perk of working with IT consultants is the amount of time that frees up for you and your employees. 

Handling your IT entirely in-house is an expensive hassle. You’re pouring manhours and maybe your own attention into issues that could be handled more efficiently. Bringing in a specialist lets you focus on core business aspects that require your attention while feeling assured that the IT side of your business is under control. 

Factors to consider when choosing an IT consulting company 

As you’ve probably realized by now, your choice of IT consulting company can make or break the partnership. This is a multifaceted process, and while parts of it can be subjective, there are some core rules to follow: 

Know what you’re looking for

The first step to picking the right partner for a job is identifying what exactly that job entails. Take a close look at your business objectives and map out specific results you hope to achieve. Identifying concrete areas you’d like to focus on will let you seek out an IT consulting firm with the relevant expertise.

Which brings us to the next point. 

Evaluate their expertise

Try to find an IT consulting agency that operates within your industry. Review their portfolio and look for a track record of completing similar projects. Consider their experience in areas you’ll need help with. Additionally, going over their reviews and testimonials will help you assess their reliability and their approach to partnerships. 

Analyze their approach

Each company has a different approach to problem-solving. Even if the differences are subtle, they can show up under pressure. When looking at IT consultants, try to find out how they conquer challenges, handle changes, and own their work. All of that will give you an idea of their project delivery methods, which is going to be crucial if you’ll be working together.

Consider the culture

Cultural fit is an often overlooked part of business. Compatibility of work culture, shared values and a similar approach to work can be the difference between a smooth working relationship and a difficult one. Finding an IT consulting services provider with a similar culture can facilitate collaboration and greatly enhance the experience. 

Review contract terms

When entering into a business relationship, reviewing and discussing all contractual terms you’ll be agreeing to is crucial. Define the work’s scope, expected deliverables, payment terms, and hash out intellectual property and copyright considerations. Taking enough time to review everything carefully can avoid misunderstandings and save you a lot of resources in the future. 

Wrap Up

The demand for IT consulting services keeps rising as businesses recognize the benefits of external experts. The resources saved, combined with the time and peace of mind good consultants bring you, are more than worth the investment. 

Of course, picking the right consulting company and establishing a solid partnership can take some work. Once you do that, however, you’re a step closer to overcoming IT challenges, capitalising on emerging opportunities and focusing on your long-term goals. 

A reader who loves writing, a marketer who loves tech, a nerd who loves sports. Dilyan, our resident writer, half-jokes that his days are filled with everything you can think of - except free time. He joined our team several years into his copywriting career - and he seems to feel at home here. Because, as he puts it, “there’s always cake at the office”.  If he doesn’t have his nose buried in a book, you can typically find Dilyan writing his latest piece, tinkering with his PC, or off swimming/cycling somewhere.