Custom insurance software development services
Hire senior software engineers who modernise underwriting, compliance and data around the core systems you already run. Our self-contained teams work on EU time and start delivering within weeks.
As part of Synechron, a global consulting and technology firm for financial services, we bring insurance advisory, strategy and delivery expertise to your project.
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They trust us
Modernise your insurance operations with custom insurance software development
Insurers, MGAs and brokers need to bring their expense ratio down without slowing the business. We help by rebuilding the layer that holds your workflows back: the underwriting workbench, the operational data layer, orchestration and compliance data.
Our engineers have been building software for regulated businesses since 2006. They work on EU hours, close enough to co-design with your teams and priced so each programme carries its own business case.
Legacy insurance software is holding back profitability in a softening market
The market is softening, and the boards we speak to are shifting their focus from growth to profitability. Expense ratio, operational effectiveness and capital management top the agenda for 2027. AI and modernisation budgets are still there, but boards today want a cost case before they approve a programme.
Three things are hitting insurers at the same time:
- Efficiency. Underwriting and claims teams still rekey submissions, bordereaux and claims data across legacy screens, spreadsheets and email. AI pilots stall because there is no clean workflow to plug them into.
- Modernisation without a core replacement. Replacing a policy administration system is too slow and too costly in a soft market. Insurers want to modernise around the core with data and orchestration layers.
- Resilience and regulation. DORA and PRA operational resilience rules ask for evidence that many insurers still keep in spreadsheets, from ICT third-party registers to incident classification and impact tolerances.
Custom insurance software, built for your line of business
See how we work with insurers, MGAs and brokers in your part of the market.
General insurance
Modernise core systems, automate claims and underwriting, and give policyholders and brokers digital journeys they want to use.
Life and pensions
Speed up digital transformation, migrate and manage data from legacy policy systems, and run administration and servicing more efficiently.
Specialty, London Market and reinsurance
Connect fragmented data, automate complex submissions and get AI into regulated production workflows.
Our insurance software development services
Each project starts with a fixed-scope entry engagement of 8 to 12 weeks, delivered by one team and measured against an outcome you agree up front.
Underwriting workbench
Underwriters still rekey submissions, exposure schedules and loss runs before they can quote. The workbench brings them into one guided workflow with the data already structured. Fixed business rules decide the routing, so you can trace every decision. It plugs into your policy administration and rating systems and works with whichever AI tools you buy or build.
Operational resilience and DORA compliance
We build the data and workflow layer behind your resilience programme. That covers an automated register of information, incident classification and reporting, and control evidence with a timestamped audit trail. Generative AI maps new rules to your existing controls, so your compliance team reviews proposed changes and doesn’t have to start each one from a blank page.
Thin core: operational data layer and orchestration
We build an operational data layer that runs alongside your core platforms. It brings in data from legacy and modern systems, maps it to one canonical model, and makes it available through APIs to new products, channels and AI agents. Orchestration runs on top, on platforms such as Appian, so each new journey reuses the same data foundation.
Why choose Dreamix to deliver software solutions for your insurance company
Insurance programmes usually stall for one of three reasons: the new system can’t talk to the core, data has to be fixed by hand, or the team that built it moves on. We plan for all three from day one.
Our teams combine product owners, architects, data and software engineers who have built mission-critical software for insurers and other regulated businesses. We take the time to understand your underwriting, claims and distribution processes before we write a line of code, and we stay accountable for the outcome we agreed with you.
Why new submission tools rarely change how underwriters work
Martin Nikolaev, our Commercial Director, Insurance, on why new submission tools rarely change how underwriters work, and what it takes to get them into the workflow.
Sofia, an insurance technology hub two hours from London
A meaningful share of Europe’s insurance software is built in Sofia. Core platform vendors, insurance data and analytics firms, digital brokers and embedded insurance teams have been building and running insurance technology here for decades. Our engineers come from that ecosystem, so they already know core insurance platforms, regulated data and how global insurers work.
20+
years of insurance software development in Sofia
30+
countries run a core insurance platform built largely in Bulgaria
2 hours
ahead of London, inside the EU
Our success stories
The tech stack we use in the insurance software development domain
Criteria for choosing an insurance software development company
EXPERIENCE AND EXPERTISE
To be experienced in the insurance industry and understand its unique challenges, from underwriting and claims to delegated authority and regulatory reporting. It should have a team of experienced developers, AI engineers, product owners and domain experts who can deliver high-quality software solutions.
CUSTOMISATION AND FLEXIBILITY
To offer customised solutions that meet your needs and requirements. Your IT partner should be able to adapt to changing business needs, and be willing to work closely with you to understand your unique case.
SECURITY AND COMPLIANCE
To have a strong focus on security, data protection and compliance, so you meet FCA, PRA, DORA and operational resilience requirements, with sensitive work kept inside the EU where your regulators expect it.
INTEGRATION AND SCALABILITY
To have proven experience integrating with core insurance platforms, data providers and AI vendors, and to provide scalable solutions that grow with your business.
SUPPORT AND HANDOVER
To provide ongoing support, maintenance and model monitoring, and to hand over documentation, runbooks and knowledge so your own teams can take the solution on.
PROJECT MANAGEMENT EXCELLENCE
To have robust delivery methodologies, experienced product owners and one shared set of success measures agreed up front, with a steering rhythm and status reporting you can rely on.
Custom insurance software development or off-the-shelf?
The right answer depends on your needs, budget and goals. Most insurers we work with land on a hybrid: a proven core platform, with custom workbenches, data layers and AI agents built around it wherever they create a competitive edge. Modernising around the core lets you move at the pace of the business without the cost and risk of a full replacement. Work with a partner who can help you weigh up the options and make an informed decision.
ADVANTAGES OF OFF-THE-SHELF SOLUTIONS
ADVANTAGES OF CUSTOM SOLUTIONS
Tell us which outcome you want to prove first, and we’ll help you scope the right mix of platform and custom build.
How to start working with us
01
Value conversation
A short session with our insurance team to map your priorities and pick one outcome worth proving.
02
Discovery
A fixed-price discovery covering the workflow, the data, the systems it touches and the business case. You leave with a scoped entry engagement and success measures, whether or not you go ahead.
03
Mobilise
A statement of work, team members agreed with you, and environments and access set up.
04
Deliver and measure
The team delivers in fortnightly increments, with a show-and-tell every sprint and a joint review at 30 days.
05
Scale
Extend the team, add a second offering, or hand over to your teams with documentation and runbooks in place.